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How to Buy and Use the Verona Card: 2026 Guide

Step-by-step guide to buying and using the Verona Card in 2026: where to book, how pickup works, and how to make the most of every hour.

7/13/20263 min read

  • Book the Verona Card online in advance for free cancellation and a faster pickup lane.

  • Collect your physical card at the IAT tourist office, Via Leoncino 61 (Palazzo Barbieri) — there is no postal delivery.

  • The validity clock starts on first use, not on pickup — time your first scan carefully.

  • Scan the card at every bus boarding; entry staff will scan it at each attraction.

  • Book Casa di Giulietta's time slot separately, even with the card, before your visit.

How to Buy and Use the Verona Card: A Step-by-Step Guide

Buying the Verona Card is straightforward: reserve it online through a licensed provider, collect the physical card at Verona's tourist office, and start using it at your first attraction or bus ride. Here's exactly how each step works.

Step 1: Book Online in Advance

You can buy the Verona Card either online before your trip or in person at the tourist office. Booking online is generally the better option because it typically includes:

  • Free cancellation (usually up to one day before your visit, depending on the provider)

  • A dedicated pickup lane, separate from the walk-up ticket line

  • The same price as buying in person — booking online doesn't cost extra

See current Verona Card prices for the 24 vs 48-hour breakdown.

veronacard.org is an independent guide, not the official municipal website — we're upfront about that. What we do is check and link only to licensed, official ticket sources, so your booking is guaranteed valid.

Step 2: Collect Your Physical Card

After booking, you'll receive a voucher by email. Exchange it for the physical Verona Card at the IAT information point, located at Via Leoncino 61, Palazzo Barbieri — a short walk from the Arena. There is no postal or hotel delivery option, so this pickup step is mandatory before you can start using the card.

Step 3: Time Your First Use Carefully

This is the detail most visitors overlook: the Verona Card's 24 or 48-hour window starts at your first use — not when you buy it, and not when you pick it up. Your first scan, whether that's boarding a bus or entering an attraction, starts the clock.

Practical tip: if you pick up your card in the morning but don't plan to start sightseeing until the afternoon, hold off on your first scan until you're actually ready to begin — otherwise you'll burn unused hours.

Step 4: Use It at Attractions

At each attraction, present your card at the entrance — staff will scan or check it for entry. Each site can be visited once per card. A few notes:

  • Casa di Giulietta requires its own advance time-slot booking, separate from the card itself; see the full list of Verona Card attractions or book your Juliet's House slot here.

  • Some other attractions allow optional (not compulsory) time-slot bookings through the same system, which can help you skip queues.

  • The Torre dei Lamberti elevator requires an extra ~€1 payment on-site; the stairs are included.

Step 5: Use It on City Buses

The Verona Card includes unlimited travel on ATV city buses. Every time you board, tap or scan your card on the reader — you need to validate it on each ride, not just the first one. The card does not cover the Aerobus airport shuttle or intercity/extraurban routes.

Common Mistakes to Avoid

  • Not booking the Casa di Giulietta slot in advance — you can hold the card and still be turned away without a reservation.

  • Scanning the card too early — wastes validity hours before you're ready to sightsee.

  • Forgetting Monday closures — the Arena and Casa di Giulietta are typically closed, so avoid planning your only day around them if it falls on a Monday.

  • Assuming the elevator at Torre dei Lamberti is free — budget an extra euro if you don't want to take the stairs.

  • Losing the physical card — there's generally no replacement for a lost card, so keep it secure, ideally in the same place as your other travel documents.

FAQ

Where do I pick up the Verona Card after booking online? At the IAT tourist information office, Via Leoncino 61, Palazzo Barbieri, near the Arena. There's no postal delivery.

Does the Verona Card's timer start when I buy it? No — it starts at your first use, whether that's your first bus ride or your first attraction entry.

Do I need to book Juliet's House separately even with the Verona Card? Yes, a free timed entry slot is required for Casa di Giulietta regardless of having the card.

Can I cancel my Verona Card booking? Cancellation policies depend on your provider — booking through a licensed online provider typically allows free cancellation up to a day before your visit.

What happens if I lose my Verona Card? Lost cards are generally not replaced, so treat it like any other important travel document.